Petal and Stem respects your privacy. This page explains what we collect and how we use it.

What we collect

When you contact us through this website, by phone, by email, or on Instagram, we collect the details you give us. That usually means your name, contact details, delivery address, and information about the flowers or event you are asking about.

How we use it

We use your details only to reply to you, prepare and deliver your order, and keep a record of the work we do for you. We do not sell your information. We do not share it with anyone except where we need to in order to complete your order, such as a delivery, or where the law requires it.

How long we keep it

We keep enquiry and order records for as long as we need them to support you and to meet our legal and tax obligations. You can ask us to delete your details at any time.

Contact

To ask about your information or request that we delete it, email rosa@petalandstemsf.com or call (415) 555-0128.